Q: How can I contact you?

A:

• Use the contact us form provided on our website.
• Email us: training@fugro-robertson.com
• Phone our UK office: +44(0) 1492 581811
• Fax our UK office: +44(0) 1492 583416

Q: Do Fugro Robertson courses ever get cancelled?

A: We try to avoid this at all costs. Occasionally some courses with set dates do get cancelled due to low participant registration but our bespoke courses are very rarely cancelled or even postponed as the dates are mutually agreed in advance.

Q: Will I receive a formal qualification from attending one of your courses?

A: Our courses are designed to offer theoretical, practical and hands-on industry experience. Hence, you will not receive a formal academic qualification. Upon completion of a course, attendees receive a certificate of attendance.

Q: Could Fugro Robertson perform a training needs assessment for my company?

A: Yes, we do offer such a service. Fugro Robertson is well placed to assist companies in evaluating their training requirements. Following an in depth analysis by Fugro Robertson, clients find they have a much better appreciation of their training needs, enabling them to plan more effective training programmes for their staff. For further information on this service, please don't hesitate to contact us.

Q: How often do you update existing courses and develop new ones?

A: We update our existing courses continually, to ensure the content remains timely and technically correct. In addition, we design and develop new courses on a regular basis to meet our clients' needs.

Q: Do the Fugro Robertson Training centre use a subcontractors to deliver courses?

A: We prefer to use out own industry profe4ssionals to deliver our training courses. However, should suitable Fugro Robertson instructors be un-available or should the course topics be beyond out vast scope, then we will use subcontractors.

Q: How do you ensure that the course materials you present are technically correct and up-to-date?

A: The Fugro Robertson Training Centre is accredited by the British Standards Institute (BSI) to ISO 9001:2000, which ensures that a strict quality assurance procedure is followed. Prior to course delivery, the course materials are put through a technical review process that ensures they meet your high standards and are technically correct. Once the technical quality has been approved, the course materials are put through a series of rigour quality checks prior to dispatch.

Upon course completion, we ask each attendee to fill in a course evaluation form, the results of which allow us to continually update and amend the course materials. Client feedback is very important as it enables us to ensure that the quality of our courses is continually improved.

Q: How soon can a course start after my initial enquiry?

A: Ideally, we require four weeks' notice before a course can commence. However, we have been known to deliver a course within one week's notice!

Q: Can you tailor-make a course to suit my needs?

A: Yes, we are able to tailor-make any of our courses to suit your requirements. The course outlines given in out brochure and on our website are designed to give you an idea of the scope of training that is on offer. All of the courses listed are readily available 'off the shelf' but each one can be altered in either content or duration. Courses can be reshaped to meet your exact requirements. In addition, we can integrate your data into our training programmes to maximise the skills transfer to your trainees.

Q: How often are these interactive training tutorials updated?

A: The interactive training tutorials are updated on a regular basis, especially when new theories and principles have evolved.

Q: How much would an interactive training tutorial cost?

A: This depends on the title of the course and its intended use (for example, multiple user or single user licence). For a quote, please contact us.

Q: Does Fugro Robertson offer any computer-based online training?

A: Yes, we do offer several highly recommended interactive training tutorials (available on CD) including 'Seismic Data Processing' and 'Upstream Petroleum Economics'.

Further information on and demonstrations of any of these tutorials can be found on our website. Please click here.

Q: Are you able to train a group of our employees in our offices?

A: Yes, this is one of our specialities! Fugro Robertson training courses can be undertaken in virtually any location throughout the world. Just contact us with the following details and we will make all the necessary arrangements for you:

1. The course you wish to attend or the topics you wish to be covered.
2. How long you want the course to run for.
3. Where you want the course to take place.
4. How many attendees you anticipate attending and what level of experience they will have.
5. When you would like the course to run.
6. How many instructors you would like Fugro Robertson to provide.

Q: When and where are you running courses this year?

A: Fugro Robertson tends not to have set dates or locations for its courses. The majority of training is run on a bespoke/proprietary basis. If you would like us to run a course for you, please contact us. If in the future, we decide to set a date and location for a course, we will post the details on our website.